Client Happiness Manager & Master of Multitasking

Absolute Storage Management; Memphis (TN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Performance-based bonuses and Incenti

Regular team recognition events and

The occasional “Project Maestro” title

Job summary

Absolute Storage Management is seeking a Floating Assistant Manager to assist customers with renting units in-person and by phone, while driving sales through rentals, insurance, and moving supplies. You will guide new customers through the rental process and resolve issues in a fast-paced environment.

This role requires a High School diploma or GED and ideally experience in sales or retail. A valid driver’s license and reliable transportation are required for driving duties, with a supportive

Qualifications

• High school diploma or GED is required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• Property Manager: at least one year of property management experience preferred.
• A background screening will be conducted at time of hire.
• For driving positions, a valid driver's license and reliable transportation are required.

Responsibilities

• Assist customers with renting units in-person, via phone, and through advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
• Resolves issues professionally and positively
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
• Monitors rates, specials, and revenue-related factors
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws

Skills

Sales

Customer service

Communication

Multitasking

Education

High school diploma/GED

Tools

Office software

Job description

Absolute Storage Management is seeking a Floating Assistant Manager to assist customers with renting units in-person and by phone, while driving sales through rentals, insurance, and moving supplies. You will guide new customers through the rental process and resolve issues in a fast-paced environment.

This role requires a High School diploma or GED and ideally experience in sales or retail. A valid driver’s license and reliable transportation are required for driving duties, with a supportive