Client Happiness Lead & Multitasking Assistant Manager

Absolute Storage Management, LLC.; Memphis (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonuses and Incentiv

Regular team recognition events andaw

Occasional unofficial title changes

Job summary

Absolute Storage Management, LLC. is seeking an Assistant Manager (Client Happiness Hero & Master of Multitasking) in Memphis, TN.

The role focuses on assisting customers with unit rentals, delivering excellent service, and driving sales through storage solutions, insurance, and moving supplies. The position emphasizes maintaining a clean, organized office, handling daily cash duties, and monitoring competitive rates.

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• Property Manager: at least one year of property management experience preferred.

Responsibilities

• Assist customers with renting units in-person, via phone, and through marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and inspections.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws.
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Skills

Customer service

Sales ability

Multitasking

Communication

Education

High school diploma/GED

Job description

Absolute Storage Management, LLC. is seeking an Assistant Manager (Client Happiness Hero & Master of Multitasking) in Memphis, TN.

The role focuses on assisting customers with unit rentals, delivering excellent service, and driving sales through storage solutions, insurance, and moving supplies. The position emphasizes maintaining a clean, organized office, handling daily cash duties, and monitoring competitive rates.