Part-Time Assistant Manager | Client Happiness Hero

Absolute Storage Management; Douglasville (GA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Performance-based bonuses and Incenti

Regular team recognition events

Unofficial titles for top performers

Job summary

Absolute Storage Management, LLC. is seeking a Floating Assistant Manager (Client Happiness Hero) to support two Douglasville storage properties. The role involves assisting customers with rentals in person, by phone, and through marketing channels, with a focus on delivering fast, friendly service and accurate record-keeping.

Approximately 32 hours per week with a flexible float across sites. You will contribute to a culture built on leadership, integrity, communication, and teamwork, with

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• Property Manager experience preferred (1 year) is a plus.

Responsibilities

• Assist customers with renting storage units in-person, by phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws.
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Skills

Customer service

Sales experience

Multitasking

Communication

Education

High school diploma or GED

Job description

Absolute Storage Management, LLC. is seeking a Floating Assistant Manager (Client Happiness Hero) to support two Douglasville storage properties. The role involves assisting customers with rentals in person, by phone, and through marketing channels, with a focus on delivering fast, friendly service and accurate record-keeping.

Approximately 32 hours per week with a flexible float across sites. You will contribute to a culture built on leadership, integrity, communication, and teamwork, with