Client Happiness Lead & Multitask Maestro

Absolute Storage Management, LLC.; Southaven (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Performance-based bonuses and Incent i

Full line up of benefits

Regular team recognition events andaw

Unofficial titles for top performers

Job summary

Absolute Storage Management, LLC. is seeking an Assistant Manager (Client Happiness Hero & Master of Multitasking) in Southaven, MS. The role focuses on helping customers rent units, delivering excellent service, and supporting daily property operations.

The position involves managing office tasks, coordinating with marketing efforts, and ensuring a clean, well-organized facility. A background in sales or retail and at least one year in property management is preferred.

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• Property Manager: At least one year of property management experience preferred.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws.
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Education

High school diploma/GED

Job description

Absolute Storage Management, LLC. is seeking an Assistant Manager (Client Happiness Hero & Master of Multitasking) in Southaven, MS. The role focuses on helping customers rent units, delivering excellent service, and supporting daily property operations.

The position involves managing office tasks, coordinating with marketing efforts, and ensuring a clean, well-organized facility. A background in sales or retail and at least one year in property management is preferred.