Tenant Relations Pro & Property Manager

Absolute Storage Management, LLC.; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance-based bonuses and incent

Full line-up of benefits

Regular team recognition events andaw

The occasional “unofficial” title as a

Job summary

Absolute Storage Management, LLC is seeking a Property Manager (aka Client Happiness Hero & Master of Multitasking) to help customers find the right storage solutions and deliver standout service at our Memphis locations.

You will handle rentals in person and by phone, maintain a tidy office, balance cash, post payments, and coordinate marketing efforts while keeping accurate records. A background check and valid driving record are required. Experience in sales or retail is preferred.

Qualifications

• High school diploma/GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service-related environment preferred.
• Property Manager: At least one year of property management experience preferred.
• A background + MVR screening will be conducted at time of hire.
• For positions that involve driving, a valid driver’s license and reliable transportation are required.

Responsibilities

• Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
• Resolves issues professionally and positively
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
• Monitors rates, specials, and revenue-related factors
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma

Job description

Absolute Storage Management, LLC is seeking a Property Manager (aka Client Happiness Hero & Master of Multitasking) to help customers find the right storage solutions and deliver standout service at our Memphis locations.

You will handle rentals in person and by phone, maintain a tidy office, balance cash, post payments, and coordinate marketing efforts while keeping accurate records. A background check and valid driving record are required. Experience in sales or retail is preferred.