Client Growth & Retention Manager (Legal & Pro)

LexisNexis; Dayton (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Client Manager to grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions.

Success comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals.

Responsibilities

• Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
• Achieving and exceeding monthly sales and KPI targets where possible
• Accepting orders, closing sales, and maintaining customer records on CRM
• Recording sales prospecting activity in computer-based tracking systems
• Working with moderately complex territory assigned accounts, products, services, sales or account management processes
• Contacting clients with moderate authority and opportunity to set and negotiate service terms
• Continuing to build knowledge of business and the market or account needs

Job description

LexisNexis Legal & Professional is seeking a Client Manager to grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions.

Success comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals.