Client Growth & Partnerships Director

Synchrony; Chicago (IL); Hybrid; USD 75,000 - 130,000; Full time

Benefits offered by this job

Work from home near a Hub

Office options

Job summary

Synchrony is seeking a Client Services Manager to partner with the Relationship Manager and VP to drive organic sales growth within the Partnered Home Brands portfolio. You will deepen relationships with Retailers, Associations, and OEM partners while supporting the Sales and Marketing team.

In this role you will manage cross-functional initiatives, lead strategic partner conversations, and deliver data-driven insights.

Qualifications

• Bachelor's Degree or 5+ years related work experience.
• 2+ years client-facing in Sales, Credit, Operations or Marketing.
• Proven accountability and follow-up skills.
• Strong Excel & PowerPoint skills and reporting abilities.
• Up to 50% travel.

Responsibilities

• Drive revolving credit volume with VP and Relationship Manager.
• Collaborate with Sales, Marketing and leadership to set sales goals.
• Perform account planning/management with metrics.
• Share best practices with clients and peers.
• Lead partner strategy sessions and reviews.
• Conduct trainings for critical teams via in-person or webinars.
• Manage initiatives, project planning and partner communications.
• Coordinate cross-functional teams to ensure timely execution.
• Attend industry trade shows and client meetings.
• Translate customer feedback into actionable insights.
• System management (pricing changes, document repository).
• Perform other duties and/or special projects.

Skills

Client-facing experience

Relationship management

Analytical skills

Education

Bachelor's Degree or 5+ years related experience

Tools

Excel

PowerPoint

Job description

Synchrony is seeking a Client Services Manager to partner with the Relationship Manager and VP to drive organic sales growth within the Partnered Home Brands portfolio. You will deepen relationships with Retailers, Associations, and OEM partners while supporting the Sales and Marketing team.

In this role you will manage cross-functional initiatives, lead strategic partner conversations, and deliver data-driven insights.