Senior Client Services & Growth Manager

Synchrony; Alpharetta (GA); Hybrid; USD 75,000 - 130,000; Full time

Job summary

Synchrony is seeking a Client Services Manager to partner with the Relationship Manager and Industry VP to drive organic sales growth and deepen relationships with retailers, associations, and OEM partners in the Partnered Home Brands portfolio.

You will work with Sales, Marketing and other teams to implement financing promotions, analyze performance, and deliver client-focused solutions. The role requires strong Excel/PowerPoint skills and up to 50% travel.

Qualifications

• Bachelor's Degree, preference towards Business, Marketing or Finance OR 5+ years of related work experience.
• 2+ years’ experience in client-facing experience in Sales, Credit, Operations or Marketing.
• Proven track record of accountability and solid follow-up skills.
• Strong Excel & PowerPoint skills as well as reporting capabilities.

Responsibilities

• Partner with Relationship Manager and VP to drive organic sales growth.
• Support and deepen relationships with Retailers, Associations, and OEM partners.
• Execute account planning and management with data-driven insights.
• Present performance reviews to clients and manage partner strategy sessions.
• Provide training to client teams and coordinate cross-functional initiatives.
• Resolve day-to-day escalated client and sales requests.
• Attend industry trade shows and client meetings.
• Translate client feedback into actionable insights.

Skills

Excel

PowerPoint

Reporting

Education

Bachelor's Degree or 5+ years related experience

Job description

Synchrony is seeking a Client Services Manager to partner with the Relationship Manager and Industry VP to drive organic sales growth and deepen relationships with retailers, associations, and OEM partners in the Partnered Home Brands portfolio.

You will work with Sales, Marketing and other teams to implement financing promotions, analyze performance, and deliver client-focused solutions. The role requires strong Excel/PowerPoint skills and up to 50% travel.