Client Growth Manager - Digital Signage & Retail Tech

Reality Interactive LLC; Middletown (CT); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Reality Interactive, a Connecticut-based digital experience company, seeks an Account Manager to grow a portfolio of existing and new client accounts. You will advocate for clients across sales, PM, operations, and tech teams to deliver results with minimal internal silos.

You’ll also build market presence through tradeshows and events, shaping the pipeline and brand. Travel is expected as part of the role, and a hybrid work arrangement is preferred near Middletown/Stamford.

Qualifications

• This role emphasizes relationship-building with clients and internal teams.
• Excellent written and verbal communication is essential.
• Comfort representing the company in public settings and events.

Responsibilities

• Own and grow a portfolio of existing and new client accounts.
• Build trusted relationships with key stakeholders.
• Understand client challenges and identify opportunities.
• Bridge clients and internal teams to align efforts.
• Translate needs into clear directions for internal teams.
• Represent Reality Interactive at trade shows and events.
• Network to build opportunities and pipeline.
• Manage multiple clients and projects with priorities in focus.
• Meet or exceed revenue and growth targets.
• Maintain accurate activity, pipeline, and forecasting in CRM.

Skills

Relationship building

Written and verbal communication

Public representation

Account management

Multi-client management

Tech discussions for varied audiences

CRM proficiency (HubSpot)

Microsoft Office Suite

Tools

HubSpot

Microsoft Office

Job description

Reality Interactive, a Connecticut-based digital experience company, seeks an Account Manager to grow a portfolio of existing and new client accounts. You will advocate for clients across sales, PM, operations, and tech teams to deliver results with minimal internal silos.

You’ll also build market presence through tradeshows and events, shaping the pipeline and brand. Travel is expected as part of the role, and a hybrid work arrangement is preferred near Middletown/Stamford.