Client Growth & Education Manager

Robert McDougall - State Farm Agent; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Job summary

Robert McDougall State Farm is seeking a motivated Business Development Manager to identify opportunities to expand customer relationships, support office goals, and contribute to community engagement efforts. You will develop and maintain relationships with current and prospective customers, assist with marketing initiatives, and help drive office growth in Grand Rapids, MI.

The role emphasizes clear communication, customer education on coverage options, and a proactive, goal-oriented approach

Qualifications

• Strong communication and organizational skills.
• Self-motivated and goal-oriented approach to daily activities.
• Ability to work in a fast-paced environment with attention to detail.
• Experience in customer service, business development, or marketing preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Develop and maintain relationships with current and prospective customers.
• Assist with marketing and outreach initiatives that promote office growth.
• Support day-to-day business operations, including lead follow-up and scheduling.
• Communicate product information and help customers review available options.
• Collaborate with team members to meet established business objectives.
• Participate in local events and networking activities to increase brand awareness.

Skills

Communication

Organization

Self-motivation

Goal orientation

Attention to detail

Customer service

Job description

Robert McDougall State Farm is seeking a motivated Business Development Manager to identify opportunities to expand customer relationships, support office goals, and contribute to community engagement efforts. You will develop and maintain relationships with current and prospective customers, assist with marketing initiatives, and help drive office growth in Grand Rapids, MI.

The role emphasizes clear communication, customer education on coverage options, and a proactive, goal-oriented approach