Client-Focused Universal Banker & Teller

First Mid; St. Charles (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

Tuition reimbursement

Employee stock purchase plan

401(k) with company match

Job summary

First Mid Bancshares, Inc. is seeking a customer service and sales-focused banking professional for a branch role. You will greet customers, process transactions, open accounts, and work to provide accurate, compliant service while building trusted relationships.

The position emphasizes bilingual Spanish/English capability, proficiency with Microsoft Office, and growth through cross-selling and customer support; comprehensive Total Rewards are provided.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service and cash handling experience in a financial institution preferred.
• Previous sales experience preferred.
• Bi-lingual Spanish/English preferred.

Responsibilities

• Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
• Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust.
• Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines.
• Gain manager assistance with any suspicious transactions and obtain management approval for transactions outside authorized limits.
• Balances cash drawer daily and assists with branch duties, including opening accounts and processing changes to existing accounts.

Skills

Microsoft Office

Bilingual Spanish/English

Education

High School Diploma/GED

Job description

First Mid Bancshares, Inc. is seeking a customer service and sales-focused banking professional for a branch role. You will greet customers, process transactions, open accounts, and work to provide accurate, compliant service while building trusted relationships.

The position emphasizes bilingual Spanish/English capability, proficiency with Microsoft Office, and growth through cross-selling and customer support; comprehensive Total Rewards are provided.