Banking Relationship Specialist II

First Mid Bancshares, Inc.; Coralville (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Tuition reimbursement

401(k) with company match

Employee stock purchase plan

Job summary

First Mid Bancshares, Inc. is seeking a customer-focused Universal Banker to deliver friendly service, process transactions accurately, and open accounts in line with policy. You will meet sales goals and educate customers on digital banking options.

You should have a high school diploma, 2+ years in a sales, goal-based environment, and 1+ year banking experience. The role involves potential multi-branch assignments and comprehensive Total Rewards benefits.

Qualifications

• High School Diploma or GED required.
• 2+ years in a sales and goal-based environment.
• 1+ year of banking and/or consumer lending experience.
• Successfully completes required compliance and First Mid training curriculum.

Responsibilities

• Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
• Abides by company service standards, greeting customers and making them feel welcome to First Mid Bank & Trust.
• Service customers by processing transactions with accuracy and efficiency within policy guidelines.
• Gain manager assistance with suspicious transactions and obtain approvals for transactions outside authorized limits.
• Adhere to all bank compliance, security and operational policies and procedures.

Skills

Banking knowledge

MS Office

Customer service

Education

High School Diploma/GED

Job description

First Mid Bancshares, Inc. is seeking a customer-focused Universal Banker to deliver friendly service, process transactions accurately, and open accounts in line with policy. You will meet sales goals and educate customers on digital banking options.

You should have a high school diploma, 2+ years in a sales, goal-based environment, and 1+ year banking experience. The role involves potential multi-branch assignments and comprehensive Total Rewards benefits.