Client-Focused Teller: Elevate Financial Wellness

KeyBank; Town of Massena (NY); Híbrido; USD 25.000 - 32.000; A tiempo parcial

Descripción de la vacante

KeyBank Massena is seeking a part-time Teller to greet clients and handle in-branch account transactions with accuracy and courtesy. You will listen for financial needs during client conversations and guide customers toward banking solutions, while maintaining compliance and daily cash balancing.

The role emphasizes proactive customer service, opportunities to educate clients on digital channels, and collaboration with teammates in a fast-paced branch environment in Massena, NY.

Formación

• High School Diploma, GED, or equivalent business experience (required).
• Experience in a client service role (required).
• Experienced in cash handling (required).
• Notary License (preferred).

Responsabilidades

• Provide excellent in-person client service and assist with account transactions.
• Identify financial wellness opportunities and transition clients to a Banker as needed.
• Balance cash drawer and follow cash handling procedures.
• Follow banking regulations and security procedures; participate in team huddles and daily debriefs.

Conocimientos

Cash handling

Client service

Sales

Financial wellness

Banking products

Attention to detail

Educación

High School Diploma

Herramientas

Windows PC

Calculator

Descripción del empleo

KeyBank Massena is seeking a part-time Teller to greet clients and handle in-branch account transactions with accuracy and courtesy. You will listen for financial needs during client conversations and guide customers toward banking solutions, while maintaining compliance and daily cash balancing.

The role emphasizes proactive customer service, opportunities to educate clients on digital channels, and collaboration with teammates in a fast-paced branch environment in Massena, NY.