Client-Focused Service & Scheduling Specialist

Rackley-Roofing-Company,-Inc.-1; Knoxville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Cancer Insurance

Accident Insurance

Short Term Disability

Vacation and Holidays

401K

Job summary

Rackley Roofing Company, Inc. is seeking a Service Coordinator in Knoxville to manage the service department schedule and coordinate with crews and clients. You will handle calls, emails, and data entry, ensuring timely responses and accurate records.

The role requires 2+ years in office administration, proficiency in Microsoft Office, and a willingness to use Spanish where needed. This on-site position offers competitive pay and benefits.

Qualifications

• Associates degree or higher required.
• 2+ years in office management or administrative roles.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic typing.
• Bilingual Spanish preferred; strong written and verbal communication.

Responsibilities

• Schedule and coordinate the service department.
• Maintain internal and client communications; multi-line phone handling.
• Data entry with speed and accuracy.
• Prepare and review on-site documentation and invoices for clients.
• Generate reports and support management with project information.
• Assist with miscellaneous administrative tasks as needed.
• Maintain neat office space and organized records.

Skills

Office Management

Office Administration

Microsoft Office

Verbal Communication

Written Communication

Bilingual Spanish Preferred

CRM Familiarity

Data Entry

Education

Associates Degree or higher

Tools

Microsoft Office Suite

CRM Software

Job description

Rackley Roofing Company, Inc. is seeking a Service Coordinator in Knoxville to manage the service department schedule and coordinate with crews and clients. You will handle calls, emails, and data entry, ensuring timely responses and accurate records.

The role requires 2+ years in office administration, proficiency in Microsoft Office, and a willingness to use Spanish where needed. This on-site position offers competitive pay and benefits.