Client-Focused Service Advisor | Paid Training & Growth

Workstream

Park City (UT)

On-site

USD 42,000 - 66,000

Full time

3 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Savings Plan

Paid Vacation

Paid Training Program

Basic Life Insurance

Opportunities for advancement

Sundays off

Job summary

Karl Malone Toyota in Park City, UT is seeking a Service Advisor to help deliver a memorable customer experience from greeting to vehicle repair or maintenance. You will obtain customer and vehicle information, describe concerns, update on repairs, and communicate timelines and costs while delivering outstanding service and accurate records.

Join a team that values customers and employees in a supportive, family-centered environment.

Qualifications

Prior retail sales or customer service experience preferred.
Strong customer-facing communication and interpersonal skills.
Ability to listen and document customer concerns accurately.
Willing to submit to pre-employment background check and possible drug screen.

Responsibilities

Greet customers promptly and in a friendly manner.
Obtain customer and vehicle information.
Obtain a detailed description of the customer’s concerns and provide a detailed report for technicians.
Update customer on needed repairs, cost, and estimated timeline.
Provide excellent customer service to all customers.
Complete all tasks in a timely manner and maintain accurate records.
Monitor progress of each vehicle and update customers regularly.
Explain all completed work and charges to customers.