Automotive Service Experience Specialist

Workstream; Colorado Springs (CO); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

Paid Training Program

401K Savings Plan

Paid Vacation

Company-Sponsored Counseling Services

Life Insurance

Opportunities for advancement

Sundays off

Zusammenfassung

Karl Malone Motorsports of Colorado Springs is seeking a friendly Service Advisor to greet customers, collect vehicle information, and guide them through the service process from intake to delivery. You’ll collaborate with technicians to obtain clear descriptions of concerns and communicate repair options, costs, and timelines to customers.

Join a family-centered team with paid training, advancement opportunities, and a strong commitment to customer satisfaction and Colorado pride.

Qualifikationen

• Previous retail sales or customer service experience preferred.
• Strong customer service and sales mindset.
• Excellent communication and interpersonal skills.
• Ability to listen to customer needs and explain service options.

Aufgaben

• Greet customers promptly and in a friendly manner.
• Obtain customer and vehicle information.
• Obtain a detailed description of the customer’s concerns/needs and relay to technicians.
• Update the customer on needed repair, cost, and timeline.
• Provide excellent customer service to all customers.
• Complete tasks timely and maintain accurate records.
• Monitor the progress of each vehicle and update customers frequently.
• Explain all completed work and charges to customers.

Kenntnisse

Customer service

Sales

Communication

Interpersonal skills

Organizational skills

Jobbeschreibung

Karl Malone Motorsports of Colorado Springs is seeking a friendly Service Advisor to greet customers, collect vehicle information, and guide them through the service process from intake to delivery. You’ll collaborate with technicians to obtain clear descriptions of concerns and communicate repair options, costs, and timelines to customers.

Join a family-centered team with paid training, advancement opportunities, and a strong commitment to customer satisfaction and Colorado pride.