Client‑Focused Scheduler & Front Office Coordinator

DV Therapy Learning Center; Santa Fe Springs (CA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

401(k) with Match

CEU Reimbursement

Professional Liability Insurance

Gym Stipend

LifeCare Mental Health Support

Job summary

DV Therapy Learning Center is seeking an Administrative Assistant in Scheduling to support clinical and administrative teams. You will oversee front office operations, coordinate client appointments, and ensure HIPAA-compliant record handling.

The ideal candidate is empathetic, highly organized, and capable of multi-tasking in a fast-paced environment. Spanish is a plus, with proficiency in Microsoft Office and EHR systems to support billing inquiries and data entry.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year scheduling or clerical experience preferred.
• Bilingual in Spanish is a plus.
• Proficiency in Microsoft Office and electronic health record systems.
• Strong communication skills with a positive, client-focused attitude.
• Ability to multitask and handle multiple priorities effectively.

Responsibilities

• Coordinate and manage appointments using cloud-based software.
• Maintain the master schedule with accuracy and timeliness.
• Communicate with clients about reminders, changes, and rescheduling.
• Greet clients warmly and manage check-ins.
• Assist with onboarding and training schedules.
• Maintain a welcoming and organized front office.
• Organize electronic health records (HIPAA-compliant).
• Assist with billing inquiries and data entry.
• Support general office tasks (filing, supplies, etc.)

Skills

Scheduling

Front office operations

Client communication

Bilingual Spanish

Microsoft Office

HIPAA compliance

Multitasking

Detail-oriented

Education

High school diploma or GED

Tools

EHR systems

Billing software

Job description

DV Therapy Learning Center is seeking an Administrative Assistant in Scheduling to support clinical and administrative teams. You will oversee front office operations, coordinate client appointments, and ensure HIPAA-compliant record handling.

The ideal candidate is empathetic, highly organized, and capable of multi-tasking in a fast-paced environment. Spanish is a plus, with proficiency in Microsoft Office and EHR systems to support billing inquiries and data entry.