Office Scheduler

DV Therapy Learning Center; Santa Fe Springs (CA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

401(k) with Match

CEU Reimbursement

Professional Liability Insurance

Gym Stipend

LifeCare Mental Health Support

Job summary

DV Therapy Learning Center is seeking an Administrative Assistant in Scheduling to support clinical and administrative teams. You will oversee front office operations, coordinate client appointments, and ensure HIPAA-compliant record handling.

The ideal candidate is empathetic, highly organized, and capable of multi-tasking in a fast-paced environment. Spanish is a plus, with proficiency in Microsoft Office and EHR systems to support billing inquiries and data entry.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year scheduling or clerical experience preferred.
• Bilingual in Spanish is a plus.
• Proficiency in Microsoft Office and electronic health record systems.
• Strong communication skills with a positive, client-focused attitude.
• Ability to multitask and handle multiple priorities effectively.

Responsibilities

• Coordinate and manage appointments using cloud-based software.
• Maintain the master schedule with accuracy and timeliness.
• Communicate with clients about reminders, changes, and rescheduling.
• Greet clients warmly and manage check-ins.
• Assist with onboarding and training schedules.
• Maintain a welcoming and organized front office.
• Organize electronic health records (HIPAA-compliant).
• Assist with billing inquiries and data entry.
• Support general office tasks (filing, supplies, etc.)

Skills

Scheduling

Front office operations

Client communication

Bilingual Spanish

Microsoft Office

HIPAA compliance

Multitasking

Detail-oriented

Education

High school diploma or GED

Tools

EHR systems

Billing software

Job description

DV Therapy is seeking a proactive and detail-oriented Administrative Assistant in Scheduling to join our team. In this role, you will oversee front office operations, coordinate client appointments, and support both the clinical and administrative teams. The ideal candidate is empathetic, highly organized, and committed to providing exceptional client care.

Responsibilities

Scheduling & Client Communication

• Coordinate and manage appointments using cloud-based software
• Maintain the master schedule with accuracy and timeliness
• Communicate with clients about reminders, changes, and rescheduling

Front Office & Staff Support

• Greet clients warmly and manage check-ins
• Assist with onboarding and training schedules
• Maintain a welcoming and organized front office

Records & Admin Support

• Organize electronic health records (HIPAA-compliant)
• Assist with billing inquiries and data entry
• Support general office tasks (filing, supplies, etc.)

Qualifications

• High school diploma or GED.
• Minimum of 1 year of scheduling or clerical experience preferred.
• Bilingual in Spanish is a plus.
• Proficiency in Microsoft Office and electronic health record systems.
• Strong communication skills with a positive, client-focused attitude.
• Ability to multitask and handle multiple priorities effectively.

Benefits

We offer different benefits based on your work schedule: Full‑Time and Part‑Time. Please see below our benefits.

DV Therapy Benefits – Full‑Time

• Accrued Sick Days: 5 days after 90 days
• Paid Holidays: 6 days (eligibility required)
• Health Insurance: Available after 60 days
• 401(k) with 4% Match: Available after 1 year
• CEU Reimbursement ($150): Available after 1 year with approval
• Professional Liability Insurance: Included
• T‑Mobile Plan Option: Available
• Gym Stipend: Available after 90 days
• LifeMart Discounts: Included
• LifeCare Mental Health Support: 9 free consultations per year

DV Therapy Benefits – Part‑Time

• Accrued Sick Days: 5 days after 90 days
• Paid Holidays: Not included
• Health Insurance: Not included
• 401(k) with 4% Match: Not included
• CEU Reimbursement ($150): Not included
• Professional Liability Insurance: Included
• T‑Mobile Plan Option: Available
• Gym Stipend: Not included
• LifeMart Discounts: Included
• LifeCare Mental Health Support: 9 free consultations per year

About Us

DV Therapy is a multidisciplinary clinic providing ABA, OT, and Speech services to clients in both in‑home and clinical settings. We are committed to delivering compassionate care, effective treatment plans, and continuous support to our clients and staff.

Follow us for updates and clinic highlights

Instagram: @dvtherapyinc
LinkedIn: DV Therapy Learning Center