Client-Focused Relationship Banker

Bank of America Corporation; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused professional to greet clients in the lobby, educate them on self-service options, and accurately process cash transactions as needed.

You will build relationships, identify client needs, and connect customers to banking solutions while complying with laws and internal guidelines. The role requires weekend hours and a high school diploma, with strong communication skills and a focus on delivering an excellent client experience.

Qualifications

• Required: enthusiastic, self-starter with strong work ethic and results focus.
• Collaborates to build relationships and deliver client-focused service.
• Comfortable explaining banking processes and self-service options.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and guidelines to act in clients' and the bank's best interest.
• Grows knowledge by partnering with experts across lending, investments.
• Manages center traffic, appointments and outbound calls.
• Drives the client experience and cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Job description

Bank of America is seeking a customer-focused professional to greet clients in the lobby, educate them on self-service options, and accurately process cash transactions as needed.

You will build relationships, identify client needs, and connect customers to banking solutions while complying with laws and internal guidelines. The role requires weekend hours and a high school diploma, with strong communication skills and a focus on delivering an excellent client experience.