Client Solutions Banker — Build Relationships & Grow

Bank of America; Richmond (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Bank of America is seeking a client-focused professional to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions. The role emphasizes building deep client relationships, uncovering financial needs, and connecting clients with appropriate solutions.

The position requires strong communication, problem-solving, and the ability to work flexible hours, including weekends, to support business needs and deliver exceptional client experiences at the

Qualifications

• Self-starter with a strong work ethic and intense focus on results.
• Ability to learn and adapt to new information and technology platforms.
• Willing to work weekends and extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer Focus

Relationship Building

Sales Skills

Cash Handling

Communication

Problem Solving

Adaptability

Time Management

Teamwork

Education

Bachelor’s degree or business-related associate degree

Job description

Bank of America is seeking a client-focused professional to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions. The role emphasizes building deep client relationships, uncovering financial needs, and connecting clients with appropriate solutions.

The position requires strong communication, problem-solving, and the ability to work flexible hours, including weekends, to support business needs and deliver exceptional client experiences at the