Client-Centric Banking Associate | Relationship Builder

JPMorgan Chase & Co.; Huntsville (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver warm, attentive service and promote banking solutions in the branch. You will build trusted client relationships while guiding them to experts for financial goals and using modern digital tools.

You will help with day-to-day transactions, open accounts, and educate clients on Chase Mobile App, Chase.com, and ATMs, ensuring compliance with policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and active listening skills.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts following policies.
• Educate clients on technology self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning tools

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver warm, attentive service and promote banking solutions in the branch. You will build trusted client relationships while guiding them to experts for financial goals and using modern digital tools.

You will help with day-to-day transactions, open accounts, and educate clients on Chase Mobile App, Chase.com, and ATMs, ensuring compliance with policies and regulatory requirements.