Client-Focused Pre-Litigation Case Manager

DM Law; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, vision and dental insurance

401(k) with up to 4% match

3 weeks of paid time off

Paid holidays

Free on-site parking

Great work/life balance

Job summary

DM Injury Law is seeking a highly organized Pre-Litigation Case Manager to support attorneys from client intake through pre-litigation. This role focuses on clear communication and meticulous case management to keep matters moving efficiently.

No prior legal experience is required, as we provide comprehensive training for the right candidate. You will speak with clients, gather documents, and coordinate with the legal team to deliver a positive client experience.

Qualifications

• High school diploma required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills
• Basic proficiency with Microsoft Office

Responsibilities

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forward
• Prepare case documents and gather supporting information
• Review and organize medical records and billing documents
• Draft basic letters and emails to clients and other parties
• Handle incoming faxes and mail and file them appropriately
• Track cases from start to finish to ensure steady progress

Skills

Customer service

Communication skills

Telephone etiquette

Education

High school diploma

Tools

Microsoft Office

Job description

DM Injury Law is seeking a highly organized Pre-Litigation Case Manager to support attorneys from client intake through pre-litigation. This role focuses on clear communication and meticulous case management to keep matters moving efficiently.

No prior legal experience is required, as we provide comprehensive training for the right candidate. You will speak with clients, gather documents, and coordinate with the legal team to deliver a positive client experience.