Case Manager - Pre-Litigation

DM Law; Topeka (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with up to a 4% match

3 weeks of paid time off

Paid holidays

Great work/life balance—no long hours

Free on-site parking

Stable job with a growing law firm and

Job summary

DM Injury Law, LLC is seeking a highly organized Pre-Litigation Case Manager to support attorneys from intake through pre-litigation. The role emphasizes keeping cases organized, timely communication, and moving matters forward efficiently.

Excellent phone etiquette and professional communication are essential as you regularly speak with clients, answer questions, and provide case updates. Training is provided; prior legal experience is not required.

Qualifications

• High school diploma required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Responsibilities

• Communicate with clients daily by phone, email, and other channels.
• Manage a high number of cases (200+) and help keep them moving forward.
• Track cases from start to finish to ensure steady progress.

Skills

Excellent communication

Organized

Customer service experience

Education

High school diploma

Tools

Microsoft Office

Job description

We’re looking for a highly organized, people-focused individual who thrives in a fast-paced environment, communicates with confidence, and enjoys keeping things on track behind the scenes.

Legal experience is not required – we will provide training for the right candidate.

Employee Perks:

• Health, vision, and dental insurance
• 401(k) with up to a 4% match
• 3 weeks of paid time off
• Paid holidays
• Great work/life balance—no long hours
• Free on-site parking
• Stable job with a growing law firm and a supportive team

Job Overview:

The Pre-Litigation Case Manager will support attorneys during the early stages of a case, from initial client intake through pre-litigation. This role works closely with the legal team to keep cases organized, ensure timely communication, and help move matters forward efficiently.

Strong communication skills and professional phone etiquette are important, as the Case Manager will regularly speak with clients, answer questions, and provide updates on their case.

This role is a great opportunity for someone who enjoys helping others and staying organized. The Case Manager plays an important part in supporting the legal team and helping deliver a positive experience for clients.

Responsibilities:

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forwardlize keep me. Actually the correct bullet was:
• Track cases from start to finish to ensure steady progress

Requirements:

• High school diploma required
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills
• Basic proficiency with Microsoft Office

Preference:

• Experience working in a fast-paced office environment
• Ability to manage a high-volume workload while staying organized and detail-oriented

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DM Injury Law,LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.