Case Manager — Client Care in a Fast-Paced Firm

DM Injury Law; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with up to a 4% match

3 weeks of paid time off

Paid holidays

Great work/life balance—no long hours

Free on-site parking

Stable job with a growing law firm and

Job summary

DM Injury Law is seeking a highly organized Pre-Litigation Case Manager to support attorneys in the early stages of a case, from intake through pre-litigation. This role requires keeping cases organized, ensuring timely communication, and moving matters forward efficiently.

No prior legal experience is required as training is provided; the ideal candidate will have strong communication skills, professional phone etiquette, and enjoy helping clients while staying detail-oriented.

Qualifications

• High school diploma required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Responsibilities

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forward
• Prepare case documents and gather supporting information
• Review and organize medical records and billing documents
• Draft basic letters and emails to clients and other parties
• Handle incoming faxes and mail and file them appropriately
• Track cases from start to finish to ensure steady progress

Skills

Customer service

Administrative support

Phone communication

Email communication

Education

High school diploma

Tools

Microsoft Office

Job description

DM Injury Law is seeking a highly organized Pre-Litigation Case Manager to support attorneys in the early stages of a case, from intake through pre-litigation. This role requires keeping cases organized, ensuring timely communication, and moving matters forward efficiently.

No prior legal experience is required as training is provided; the ideal candidate will have strong communication skills, professional phone etiquette, and enjoy helping clients while staying detail-oriented.