Client-Focused Personal Banker II: Banking Solutions & Sales

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar Bank, FSB is seeking a Personal Banker II to provide exceptional customer service and build lasting relationships with clients in a Pittsburgh branch. You will engage customers, understand their needs, and tailor recommendations across checking/savings, cards, loans, and digital banking solutions.

You will participate in a comprehensive retail training program to develop consultative sales skills and ensure informed recommendations that enhance the customer experience and support

Qualifications

• High school diploma or GED required.
• College degree or 1 year of customer service with sales goals is required.
• Ability to travel to training.
• Background checks as required by OCC.

Responsibilities

• Offer products and services according to customer needs.
• Greet customers in-branch and schedule appointments; develop new relationships.
• Conduct outbound calling efforts to generate leads.
• Perform teller transactions and follow branch procedures.
• Maintain accurate balancing and transaction accuracy.
• Maintain professional appearance and conduct yourself with integrity and ethics.

Skills

Sales skills

Customer service

Communication

Cash handling

Computer literacy

Education

High school diploma

College degree or relevant experience

Job description

Dollar Bank, FSB is seeking a Personal Banker II to provide exceptional customer service and build lasting relationships with clients in a Pittsburgh branch. You will engage customers, understand their needs, and tailor recommendations across checking/savings, cards, loans, and digital banking solutions.

You will participate in a comprehensive retail training program to develop consultative sales skills and ensure informed recommendations that enhance the customer experience and support