Customer-Centric Teller & Referrals Expert

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank, FSB is seeking a Teller in Pittsburgh to deliver exceptional customer service and manage daily banking transactions. You will engage customers, process deposits and loan payments, and identify referral opportunities to provide suitable banking solutions.

The role requires basic math skills, computer literacy, and a professional presentation, with training opportunities to expand product knowledge and compliance awareness.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through teller equipment for all retail and corporate accounts (deposits, withdrawals, transfers, loan payments, cash advances).
• Meet referral goals.
• Maintain cash drawers, terminals, and valuables.
• Manage teller window with balancing responsibilities.
• Demonstrate multitasking to switch between transactions.
• Handle money accurately with arithmetic skills.
• Use computer systems to access account information and process transactions.
• Attend required classes to learn Bank products and guidelines.
• Provide accurate, efficient service while upholding professional appearance and conduct.
• Adhere to Dollar Bank risk management and regulatory compliance policies.

Skills

Customer service

Cash handling

Arithmetic

Multitasking

Computer literacy

Education

High school diploma

GED

Job description

Dollar Bank, FSB is seeking a Teller in Pittsburgh to deliver exceptional customer service and manage daily banking transactions. You will engage customers, process deposits and loan payments, and identify referral opportunities to provide suitable banking solutions.

The role requires basic math skills, computer literacy, and a professional presentation, with training opportunities to expand product knowledge and compliance awareness.