Client-Focused Personal Banker — Growth, Loyalty & Solutions

PNC; Madison (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Educational assistance

Job summary

PNC Financial Services Group, Inc. in Madison, AL, is seeking a Personal Banker to build and deepen the branch customer base. You will engage customers with proactive sales, help manage their financial wellbeing, and promote PNC solutions while leveraging partnerships to grow share of wallet.

You will thrive in a collaborative, in-office culture that values balance and customer focus, with responsibilities spanning lobby engagement, service to sales, and risk-aware daily operations.

Qualifications

• Associates or equivalent degree; typically 3+ years of related experience.
• In lieu of a degree, equivalent combination of education, certification, and experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service.
• Manages the customer experience by improving financial wellbeing and loyalty.
• Drives sales conversations via outbound calling, in-branch interactions and lobby engagement.
• Educates customers on PNC solutions and leverages ecosystem partnerships to grow share of wallet.
• Performs lobby engagement and ensures accurate completion of branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Madison, AL, is seeking a Personal Banker to build and deepen the branch customer base. You will engage customers with proactive sales, help manage their financial wellbeing, and promote PNC solutions while leveraging partnerships to grow share of wallet.

You will thrive in a collaborative, in-office culture that values balance and customer focus, with responsibilities spanning lobby engagement, service to sales, and risk-aware daily operations.