Client-Focused Payroll Specialist: Fast, Accurate & Trusted

Acrisure; Jeffersonville (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid PTO

EAP

Calm app subscription

HSA/FSA

Family Leave

Job summary

Acrisure in Indiana is seeking a Payroll Support Specialist to maintain relationships with payroll clients, respond to inquiries by phone and email, and ensure accurate data entry for processing. This on-site role emphasizes customer service and collaboration with other teams.

You will learn Auris Payroll Software, handle client reports, and reach out about new products. The ideal candidate has at least one year in a customer-facing role, strong communication, and sharp attention to detail.

Qualifications

• High school diploma or equivalent.
• At least 1 year of work experience, preferably in customer-facing role
• Reliable, responsible, detail-oriented, and professional
• Excellent communication skills, especially via email and phone
• Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts
• Proactive problem solver and critical thinker
• Proficient in Google Suite
• Accurate and fast data entry and typing skills
• Ability to multitask

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service to them via phone and email
• Interact with clients to obtain payroll data and accurately enter data for processing
• Meet deadlines and respond quickly to inquiries, even during times of high volume
• Learn and maintain a working knowledge of Auris Payroll Software and other products.
• Assist clients with reports, problems, or other issues
• Reach out to clients regarding new products and services
• Develop relationships with other departments to ensure a positive customer experience

Skills

Customer service

Data entry

Multitasking

Google Suite

Phone etiquette

Education

High school diploma

Tools

Google Suite

Job description

Acrisure in Indiana is seeking a Payroll Support Specialist to maintain relationships with payroll clients, respond to inquiries by phone and email, and ensure accurate data entry for processing. This on-site role emphasizes customer service and collaboration with other teams.

You will learn Auris Payroll Software, handle client reports, and reach out about new products. The ideal candidate has at least one year in a customer-facing role, strong communication, and sharp attention to detail.