Payroll Specialist - Client Care & Data Accuracy

Acrisure Great Lakes Partners Insurance Services, LLC; Jeffersonville (IN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid time off

Job summary

Acrisure Trade Credit is seeking a detail-oriented Customer Service and Data Entry Associate to support payroll clients on-site in Indiana. You will handle client inquiries by phone and email, collect payroll data, and enter it accurately for processing using Auris Payroll Software.

Ideal candidates have at least 1 year in customer-facing roles, strong communication skills, proficiency in Google Suite, and a proactive, collaborative approach to problem solving.

Qualifications

• At least 1 year of work experience in a customer-facing role.
• Excellent communication skills via email and phone.
• Proficient in Google Suite and data entry.

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service via phone and email.
• Interact with clients to obtain payroll data and accurately enter data for processing.
• Meet deadlines and respond quickly to inquiries.
• Learn and maintain knowledge of Auris Payroll Software and other products.
• Assist clients with reports, problems, or other issues.
• Reach out to clients regarding new products and services.
• Develop relationships with other departments to ensure a positive customer experience.

Skills

Customer service

Data entry

Phone communication

Email communication

Google Suite

Multitasking

Team collaboration

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Auris Payroll Software

Google Workspace

Job description

Acrisure Trade Credit is seeking a detail-oriented Customer Service and Data Entry Associate to support payroll clients on-site in Indiana. You will handle client inquiries by phone and email, collect payroll data, and enter it accurately for processing using Auris Payroll Software.

Ideal candidates have at least 1 year in customer-facing roles, strong communication skills, proficiency in Google Suite, and a proactive, collaborative approach to problem solving.