Payroll Support & Data Entry Specialist

Acrisure; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) plan

Paid time off

EAP

Calm app subscription

HSA

FSA

Commuter benefits

Employee discounts

Maternity/paternity leave

Job summary

Acrisure is seeking a Payroll Support Associate to maintain relationships with payroll clients, collect data, and ensure accurate processing. You will handle inquiries via phone and email, support reporting needs, and collaborate with departments to enhance the customer experience.

The role emphasizes on-site collaboration, reliability, and a proactive approach to problems, with opportunities to grow within a large benefits-focused environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of work experience, preferably in customer-facing role.
• Reliable, responsible, detail-oriented, and professional.
• Excellent communication skills, especially via email and phone.
• Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts.
• Proactive problem solver and critical thinker.
• Proficient in Google Suite.
• Accurate and fast data entry and typing skills.
• Ability to multitask.

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service to them via phone and email.
• Interact with clients to obtain payroll data and accurately enter data for processing.
• Meet deadlines and respond quickly to inquiries, even during times of high volume.
• Learn and maintain a working knowledge of Payroll Software and other products.
• Assist clients with reports, problems, or other issues.
• Reach out to clients regarding new products and services.
• Develop relationships with other departments to ensure a positive customer experience.

Skills

Customer service

Data entry

Communication

Teamwork

Problem solving

Multitasking

Google Suite

Education

High school diploma or equivalent

Tools

Payroll Software

Google Suite

Job description

Acrisure is seeking a Payroll Support Associate to maintain relationships with payroll clients, collect data, and ensure accurate processing. You will handle inquiries via phone and email, support reporting needs, and collaborate with departments to enhance the customer experience.

The role emphasizes on-site collaboration, reliability, and a proactive approach to problems, with opportunities to grow within a large benefits-focused environment.