Client-Centric On-Site Payroll Specialist

Acrisure Trade Credit; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Acrisure Trade Credit is seeking a detail-oriented customer service professional to manage payroll client interactions on-site in Oklahoma City. You will handle data collection via phone and email, enter payroll data accurately, and respond to inquiries with speed and professionalism.

Join a team that values collaboration across departments, timely delivery, and proactive problem solving while supporting clients with reports and product information.

Qualifications

• High school diploma or equivalent.
• At least 1 year of work experience, preferably in a customer-facing role.
• Proficient in Google Suite; ability to navigate multiple tools.
• Excellent verbal and written communication via email and phone.
• Able to multitask and stay organized in a fast-paced environment.

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service via phone and email.
• Interact with clients to obtain payroll data and accurately enter data for processing.
• Meet deadlines and respond quickly to inquiries, even during high volume.
• Learn and maintain knowledge of Payroll Software and other products.
• Assist clients with reports, problems, or other issues.
• Reach out to clients regarding new products and services.
• Develop relationships with other departments to ensure a positive customer experience.

Skills

Customer service

Phone

Email

Data entry

Typing

Google Suite

Education

High school diploma

Job description

Acrisure Trade Credit is seeking a detail-oriented customer service professional to manage payroll client interactions on-site in Oklahoma City. You will handle data collection via phone and email, enter payroll data accurately, and respond to inquiries with speed and professionalism.

Join a team that values collaboration across departments, timely delivery, and proactive problem solving while supporting clients with reports and product information.