Client-Focused Cleaning Operations Leader

City Wide Facility Solutions; Gainesville (FL); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Unlimited PTO

Vision insurance

Job summary

City Wide Facility Solutions seeks an On-Site Manager to oversee client relations, contract compliance, and field operations within an assigned territory in Gainesville, FL. This highly active role requires frequent travel between client locations and a professional appearance per City Wide standards.

You will lead staff, coordinate with Night Managers, manage service schedules, and ensure high-quality service delivery.

Qualifications

• Bachelor's degree in Business Administration, Accounting, or a related field preferred.
• Minimum 1 year of customer service experience.
• Minimum 1 year of management or supervisory experience.
• Valid driver’s license and reliable transportation.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with CRM systems and Microsoft Office applications.

Responsibilities

• Serve as primary client representative and maintain strong client relationships.
• Conduct regular client visits and quality inspections.
• Ensure all contractual obligations are fulfilled and services exceed expectations.
• Coordinate daily operations with Night Managers and supervise staff.
• Verify payroll approvals, employee hours, and timesheet accuracy.
• Assist in billing processes and service adjustments when needed.

Skills

Communication

Organization

Problem solving

Education

Bachelor's degree (preferred)

Tools

CRM systems

Microsoft Office

Job description

City Wide Facility Solutions seeks an On-Site Manager to oversee client relations, contract compliance, and field operations within an assigned territory in Gainesville, FL. This highly active role requires frequent travel between client locations and a professional appearance per City Wide standards.

You will lead staff, coordinate with Night Managers, manage service schedules, and ensure high-quality service delivery.