Client-Focused Branch Relationship Banker

JPMorgan Chase; Skokie (IL); On-site; USD 38,000 - 64,000; Full time

Job summary

JPMorgan Chase in Skokie, IL seeks an Associate Relationship Banker to welcome clients, understand financial needs, and offer thoughtful solutions using cutting-edge technology. You will engage both in person and by phone to build lasting relationships and provide personalized product recommendations.

Applicants should have strong communication skills, a sales mindset, and the ability to work flexible branch hours, including weekends and some evenings.

Qualifications

• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• Excellent communication and ability to tailor features to clients.
• 1+ year of sales experience in Retail/Financial Services with proven success.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust - ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Job description

JPMorgan Chase in Skokie, IL seeks an Associate Relationship Banker to welcome clients, understand financial needs, and offer thoughtful solutions using cutting-edge technology. You will engage both in person and by phone to build lasting relationships and provide personalized product recommendations.

Applicants should have strong communication skills, a sales mindset, and the ability to work flexible branch hours, including weekends and some evenings.