Client-Focused Banking Teller: Build Futures

Citizens Bank; Town of Clifton Park (NY); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401K

Tuition assistance

Volunteer time off

Job summary

Citizens Bank is seeking a Teller in Clifton Park, NY to greet customers and process transactions. You will demonstrate mobile app and ATM use, offer personalized financial solutions, and connect customers with Bankers for next steps. Knowledge of Citizens products helps you respond to questions and follow cash handling rules.

You will operate within state laws and bank procedures while delivering friendly, efficient service that supports customers' financial goals.

Qualifications

• High School degree or GED.
• 6 months experience processing transactions (cash and/or digital payments).
• 1 year customer experience, recommending/referring products and services.
• Strong listening and communication skills.
• Ability to develop long-term customer relationships.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate how to use mobile app and ATMs for simple tasks.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and policies; adhere to cash handling rules.
• Support compliance with state/local laws and bank procedures.

Skills

Customer service

Communication

Digital payments

Cash handling

Problem solving

Relationship building

Attention to detail

Teamwork

Adaptability

Education

High School degree or GED

Job description

Citizens Bank is seeking a Teller in Clifton Park, NY to greet customers and process transactions. You will demonstrate mobile app and ATM use, offer personalized financial solutions, and connect customers with Bankers for next steps. Knowledge of Citizens products helps you respond to questions and follow cash handling rules.

You will operate within state laws and bank procedures while delivering friendly, efficient service that supports customers' financial goals.