Client-Focused Banking Associate

Aumni; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitable, client-focused service in a branch setting. You will greet clients, guide them through banking solutions, and help them achieve their financial goals using Chase Mobile App and Chase.com.

You’ll collaborate with teammates to ensure seamless service. The role emphasizes building trusted client relationships, understanding customer needs, and handling routine branch operations while adhering to regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships and show genuine care.
• Clear, polite communication to understand and help clients.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby traffic and scheduling.
• Open new accounts and service existing ones while following bank policies and procedures.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App, Chase.com, and ATMs.
• Listen actively and collaborate with team members to help clients achieve financial goals.
• Handle branch operations; assist with cash devices while complying with bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver hospitable, client-focused service in a branch setting. You will greet clients, guide them through banking solutions, and help them achieve their financial goals using Chase Mobile App and Chase.com.

You’ll collaborate with teammates to ensure seamless service. The role emphasizes building trusted client relationships, understanding customer needs, and handling routine branch operations while adhering to regulatory requirements.