Client-Focused Banking Associate

TD Bank Group; New York (NY); Hybrid; USD 32,000 - 41,000; Full time

Job summary

TD Bank Group is seeking a customer-focused Teller in Staten Island, NY. The role centers on providing accurate, friendly everyday banking services, educating clients on products, and guiding them toward digital self-service options.

The teller will help customers reach their financial goals while upholding TD's risk and regulatory standards. The position requires a high school diploma or GED, excellent communication, and strong organizational skills.

Qualifications

• High school diploma or GED required.
• Excellent communication skills and ability to educate clients on basic banking products.
• Strong organization and problem-solving skills to handle multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office and adherence to regulatory standards.

Responsibilities

• First point of contact for clients as hospitality ambassador of the bank location.
• Delivers accurate, efficient everyday banking transactions and identifies opportunities to deepen relationships.
• Educates clients on products and digital tools, guiding them to self-serve solutions where appropriate.
• Performs a broad range of client transactions within established financial limits and proper documentation.
• Escalates non-standard issues and refers clients to appropriate partners to achieve financial objectives.
• Maintains compliance with AML laws and regulatory requirements and protects client information.

Skills

Excellent communication skills

Strong organization skills

Problem-solving skills

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank Group is seeking a customer-focused Teller in Staten Island, NY. The role centers on providing accurate, friendly everyday banking services, educating clients on products, and guiding them toward digital self-service options.

The teller will help customers reach their financial goals while upholding TD's risk and regulatory standards. The position requires a high school diploma or GED, excellent communication, and strong organizational skills.