Client-Focused Banking Associate (Teller) – NYC

TD Bank Group; New York, Northern (NY, KY); Hybrid; USD 48,000 - 62,000; Full time

Job summary

TD Bank in New York is seeking a client-focused associate to deliver everyday banking with accuracy and confidence. You will guide clients, process transactions, and expand relationships by identifying needs and referring to partners as needed.

Applicants should have a high school diploma or GED, 1 year of client experience, and the ability to work evenings, weekends, and holidays. Notary license is a plus.

Qualifications

• High school diploma or GED required with 1 year of client-facing experience.
• Experience in banking or cash handling is preferred.
• Strong communication and organizational skills essential.

Responsibilities

• Serve as the first point of contact for clients, delivering a high-touch banking experience.
• Handle everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate partners to meet financial goals.
• Educate clients on products and self-serve solutions, while maintaining policy adherence.
• Manage client inquiries, resolve routine issues, and escalate non-standard cases.

Skills

Excellent communication

Strong organization

Problem solving

Microsoft Office

Education

High school diploma or GED

Notary License

Job description

TD Bank in New York is seeking a client-focused associate to deliver everyday banking with accuracy and confidence. You will guide clients, process transactions, and expand relationships by identifying needs and referring to partners as needed.

Applicants should have a high school diploma or GED, 1 year of client experience, and the ability to work evenings, weekends, and holidays. Notary license is a plus.