Client Banking Advisor I

TD Bank Group; New York (NY); Hybrid; USD 48,000 - 62,000; Full time

Job summary

TD Bank Group in Staten Island, NY is seeking a customer-first Teller to guide clients through everyday banking with accuracy and care.

You will handle transactions, educate customers on products and digital tools, and refer complex needs to partners while maintaining risk and regulatory standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and availability for evenings, weekends and holidays.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Volunteer, education, military experience counts.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Notary License preferred.

Responsibilities

• Greet and assist clients; guide traffic flow while delivering a high-touch client experience.
• Handle everyday banking transactions with accuracy and efficiency.
• Identify client needs and refer to appropriate partners to meet financial goals.
• Educate clients on banking products and digital solutions.
• Ensure compliance with financial policies and risk controls.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Staten Island, NY is seeking a customer-first Teller to guide clients through everyday banking with accuracy and care.

You will handle transactions, educate customers on products and digital tools, and refer complex needs to partners while maintaining risk and regulatory standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and availability for evenings, weekends and holidays.