Client-Focused Banking Associate

JPMorgan Chase & Co.

Cypress (AL)

On-site

USD 42,000 - 54,000

Full time

11 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences at our branch locations. You will greet clients, guide them through banking solutions, and open or service accounts with a focus on trusted relationships.

The role emphasizes hospitality, problem-solving, and using digital tools to meet customers’ financial needs. Ideal candidates will demonstrate strong client service skills, the ability to learn products quickly, and the discipline to operate within regulatory

Qualifications

Client service experience or comparable experience.
High school diploma or GED equivalent.
Ability to quickly and accurately learn products, services, and procedures.
Strong communication and interpersonal skills.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow with a tablet and check-in system.
Provide account servicing, maintenance, and new account openings while following policies and regulatory requirements.
Educate clients on day-to-day banking and self-service tools like Chase Mobile App and ATMs.
Build trusted relationships by listening, asking questions, and sharing product knowledge to help achieve financial goals.
Perform branch operations including cash handling and managing devices like cash vaults and ATMs in accordance with policies.