Client-Focused Banking Associate

JPMorgan Chase & Co.

Cypress (AL)

On-site

USD 42,000 - 54,000

Full time

11 days ago
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Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences at our branch locations. You will greet clients, guide them through banking solutions, and open or service accounts with a focus on trusted relationships.

The role emphasizes hospitality, problem-solving, and using digital tools to meet customers’ financial needs. Ideal candidates will demonstrate strong client service skills, the ability to learn products quickly, and the discipline to operate within regulatory

Qualifications

  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Strong communication and interpersonal skills.

Responsibilities

  • Create a welcoming environment by greeting clients and managing lobby flow with a tablet and check-in system.
  • Provide account servicing, maintenance, and new account openings while following policies and regulatory requirements.
  • Educate clients on day-to-day banking and self-service tools like Chase Mobile App and ATMs.
  • Build trusted relationships by listening, asking questions, and sharing product knowledge to help achieve financial goals.
  • Perform branch operations including cash handling and managing devices like cash vaults and ATMs in accordance with policies.

Skills

Client service
Relationship building
Learning agility
Cash handling

Education

High school diploma or GED

Tools

Mobile banking apps

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences at our branch locations. You will greet clients, guide them through banking solutions, and open or service accounts with a focus on trusted relationships.

The role emphasizes hospitality, problem-solving, and using digital tools to meet customers’ financial needs. Ideal candidates will demonstrate strong client service skills, the ability to learn products quickly, and the discipline to operate within regulatory

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