Client-Focused Banking Associate

JPMorgan Chase & Co.; Brooklyn Center (MN); On-site; USD 64,472,000 - 79,085,000; Full time

Job summary

JPMorgan Chase & Co. in Brooklyn Center, MN is seeking an Associate Banker to deliver friendly service and build lasting client relationships. You will greet clients, open accounts, and guide them through digital banking tools to meet their financial goals.

The position emphasizes customer-focused service, collaboration with branch teams, and adherence to banking policies while helping clients navigate everyday financial needs.

Qualifications

• High school diploma or GED is required.
• Experience in customer service or related roles is preferred.
• Ability to communicate clearly and empathetically with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones per policy.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build trusted relationships by listening actively and collaborating with the team.
• Perform branch operations and assist with cash devices while following policies.

Skills

Customer service

Relationship building

Communication

Teamwork

Problem solving

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Brooklyn Center, MN is seeking an Associate Banker to deliver friendly service and build lasting client relationships. You will greet clients, open accounts, and guide them through digital banking tools to meet their financial goals.

The position emphasizes customer-focused service, collaboration with branch teams, and adherence to banking policies while helping clients navigate everyday financial needs.