Client-Focused Banking Advisor

Bank of America; Harundale (MD); On-site; USD 71,635,000 - 76,708,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Glen Burnie, MD is hiring a client-focused team member to assist clients with transactions and guide them to self-service options like mobile banking, online banking, and ATMs. You will discuss financial priorities and connect clients with suitable solutions.

This role requires strong communication, a proactive attitude, and a willingness to work weekends. Full benefits are provided, with clear opportunities for growth within the client services team.

Qualifications

• High School diploma or GED required; degree preferred for advancement.
• Experience in financial services or sales environments is advantageous.
• Ability to learn new technology platforms and adapt quickly.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Processes cash transactions accurately and efficiently.
• Builds client relationships and connects clients to banking solutions.
• Grows knowledge by collaborating with experts in lending, investments, and small business.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience while following laws and bank guidelines.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Relationship Building

Prospecting

Referral Management

Education

High School Diploma

Bachelor's Degree or Related

Job description

Bank of America in Glen Burnie, MD is hiring a client-focused team member to assist clients with transactions and guide them to self-service options like mobile banking, online banking, and ATMs. You will discuss financial priorities and connect clients with suitable solutions.

This role requires strong communication, a proactive attitude, and a willingness to work weekends. Full benefits are provided, with clear opportunities for growth within the client services team.