Relationship Banker: Client Growth & Solutions Advisor

NBMBAA; Baltimore, Northern (MD, KY); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Maryland is seeking a service-oriented client associate to educate clients in the lobby and assist with self-service banking channels. You will process cash transactions, build relationships, and connect clients to suitable financial solutions.

You will engage deeply with clients to understand priorities, collaborate with specialists in lending and investments, and support a smooth client experience across multiple centers. This role requires flexibility for weekend hours.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively and builds relationships.
• Passion and drive to improve clients' financial lives.
• Educates clients on self-service banking solutions.
• Learns and adapts to new information and platforms.
• Able to work weekends or extended hours at multiple locations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Education

High School Diploma or GED

Job description

Bank of America in Maryland is seeking a service-oriented client associate to educate clients in the lobby and assist with self-service banking channels. You will process cash transactions, build relationships, and connect clients to suitable financial solutions.

You will engage deeply with clients to understand priorities, collaborate with specialists in lending and investments, and support a smooth client experience across multiple centers. This role requires flexibility for weekend hours.