Client Relationship Banker

Bank of America; Reisterstown (MD); Sur place; USD 52 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Résumé du poste

Bank of America in Maryland is seeking a customer service associate to assist clients in-branch and educate on self‑service tools. You will process cash transactions, build client relationships, and connect customers with solutions to meet financial goals.

The role requires strong communication, a service mindset, and flexibility to work weekends or extended hours across a network of local centers.

Qualifications

• Experience in financial services is preferred.
• One year of sales experience in a salary plus incentive environment.
• Cash handling experience is a plus.
• Bachelor’s or relevant associate degree is favored.

Responsabilités

• Educate clients on self-service options and conduct transactions.
• Build relationships to meet client financial needs.
• Follow processes while adhering to laws and regulations.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and handle cash responsibilities.

Connaissances

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Client Solutions

Team Collaboration

Sales Orientation

Formation

High School Diploma / GED

Business Management/Finance Degree

Outils

CRM Systems

Description du poste

Bank of America in Maryland is seeking a customer service associate to assist clients in-branch and educate on self‑service tools. You will process cash transactions, build client relationships, and connect customers with solutions to meet financial goals.

The role requires strong communication, a service mindset, and flexibility to work weekends or extended hours across a network of local centers.