Client-Focused Banker: Tech-Savvy Relationship Builder

JPMorganChase; San Bernardino (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase in California is seeking an Associate Banker to represent the brand with hospitality, using the latest banking solutions and delivering exceptional client experiences. You will build trusted relationships and help clients achieve their financial goals.

In this role you will assist with daily banking, open new accounts, and guide clients in using Chase Mobile App and Chase.com while collaborating with the branch team to ensure smooth operations and a positive client journey.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to listen, communicate clearly, and build trusted relationships.

Responsibilities

• Greet clients, manage lobby flow with a tablet, check-in, schedule meetings.
• Open new accounts and service existing ones in compliance with policies.
• Assist clients with day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships and work with team to help clients achieve financial goals.
• Handle branch operations and cash devices while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Chase Mobile App

Tablet

ATM/Cash handling

Job description

JPMorgan Chase in California is seeking an Associate Banker to represent the brand with hospitality, using the latest banking solutions and delivering exceptional client experiences. You will build trusted relationships and help clients achieve their financial goals.

In this role you will assist with daily banking, open new accounts, and guide clients in using Chase Mobile App and Chase.com while collaborating with the branch team to ensure smooth operations and a positive client journey.