Client-First Banker: Tech-Savvy Banking & Service

JPMorganChase; Paso Robles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorganChase in California seeks an Associate Banker to deliver welcoming, attentive service, build trusted relationships, and promote our digital banking solutions. You will assist clients with everyday transactions and respond to needs with care.

You’ll help open new accounts, educate clients on Chase Mobile, and collaborate with branch colleagues to meet financial goals. Strong communication and service focus are essential.

Qualifications

• Put clients first and exceed their expectations by delivering attentive service.
• Build trusted relationships with clients.
• Engage clients with clear, polite communication to understand and help.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by collaborating with branch team.
• Learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on day-to-day banking and self-service tech.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations, including cash devices and adherence to policies.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learn quickly

Education

High school diploma or GED

Job description

JPMorganChase in California seeks an Associate Banker to deliver welcoming, attentive service, build trusted relationships, and promote our digital banking solutions. You will assist clients with everyday transactions and respond to needs with care.

You’ll help open new accounts, educate clients on Chase Mobile, and collaborate with branch colleagues to meet financial goals. Strong communication and service focus are essential.