Client-First Banking Associate — Tech-Savvy & Trusted

JPMorganChase; Carmel-by-the-Sea (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

JPMorganChase in California seeks an Associate Banker to deliver exceptional client experiences by leveraging innovative banking solutions and warm hospitality. You will help clients with everyday banking, open new accounts, and guide them through digital tools like Chase Mobile App and Chase.com.

The role focuses on building trusted relationships, maintaining regulatory standards, and collaborating with the branch team to help clients reach their financial goals.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive service and greeting clients as they enter the branch.
• Exceed client expectations by servicing accounts, maintaining relationships, and opening new accounts while following policies and regulatory requirements.
• Educate and assist clients with day-to-day transactions, including Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by actively listening and partnering with branch teammates to meet client financial goals.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Client service experience

Relationship building

Communication

Problem solving

Team collaboration

Tech savvy

Education

High school diploma or GED

Job description

JPMorganChase in California seeks an Associate Banker to deliver exceptional client experiences by leveraging innovative banking solutions and warm hospitality. You will help clients with everyday banking, open new accounts, and guide them through digital tools like Chase Mobile App and Chase.com.

The role focuses on building trusted relationships, maintaining regulatory standards, and collaborating with the branch team to help clients reach their financial goals.