Client-Focused Banker: Relationships & Tech Solutions

JPMorgan Chase; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is looking for an Associate Banker to represent the brand and culture with hospitality, using banking solutions and technology to serve clients. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will greet clients, assist with account opening, and guide customers through Chase Mobile App and ATMs, delivering friendly service while adhering to regulatory requirements. This role emphasizes teamwork and client-centric engagement.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, including opening new accounts, following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch team members to help clients achieve goals.
• Manage branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is looking for an Associate Banker to represent the brand and culture with hospitality, using banking solutions and technology to serve clients. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals.

You will greet clients, assist with account opening, and guide customers through Chase Mobile App and ATMs, delivering friendly service while adhering to regulatory requirements. This role emphasizes teamwork and client-centric engagement.