Client-Focused Banker & Tech-Savvy Financial Guide

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, and guide them through digital banking solutions while collaborating with team members to meet financial goals.

The role emphasizes attentive service, relationship building, and a strong understanding of banking products, with a focus on compliance and customer satisfaction within a busy branch environment.

Qualifications

• Deliver attentive, friendly service to create a welcoming environment.
• Build trusted relationships with clients through genuine care.
• Explain products and services clearly to help clients choose solutions.
• Learn products, services and procedures quickly to assist clients.
• Follow policies, procedures and regulatory requirements in all tasks.
• Cash handling experience is preferred and beneficial.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts per policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions and sharing product knowledge with the team.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Technology adoption

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, open accounts, and guide them through digital banking solutions while collaborating with team members to meet financial goals.

The role emphasizes attentive service, relationship building, and a strong understanding of banking products, with a focus on compliance and customer satisfaction within a busy branch environment.