Client-Focused Banker: Service, Solutions & Growth

Bank of Frankewing; Pulaski (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of Frankewing in Pulaski, TN is seeking a Universal Banker to deliver exceptional customer service and handle a wide range of banking transactions. You will assist with account setup, deposits, withdrawals, and payments while promoting Bank of Frankewing products.

The role requires attention to detail, strong communication, and teamwork to support branch operations and regulatory compliance. This is a community-focused position offering growth in a local bank with a long-standing presence.

Qualifications

• Customer service: provide outstanding service to customers in person or via phone.
• Attention to detail: ensure accurate processing and correct records.
• Communication: clear written and verbal communication with customers and colleagues.
• Problem-solving: address issues and provide solutions for customer needs.
• Teamwork: collaborate with branch staff to meet goals.
• Technical skills: proficient with banking software and MS Office.

Responsibilities

• Process deposits, withdrawals, loan payments, and other transactions.
• Open and maintain accounts, verify customer information and documentation.
• Log transactions in the internal system and reconcile cash handling tasks.
• Provide information on products and services and make referrals as appropriate.
• Assist with branch operations and support a compliant environment.
• Deliver excellent customer service to build trust and loyalty.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Teamwork

Technical skills

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Tools

Banking software

Job description

Bank of Frankewing in Pulaski, TN is seeking a Universal Banker to deliver exceptional customer service and handle a wide range of banking transactions. You will assist with account setup, deposits, withdrawals, and payments while promoting Bank of Frankewing products.

The role requires attention to detail, strong communication, and teamwork to support branch operations and regulatory compliance. This is a community-focused position offering growth in a local bank with a long-standing presence.