Relationship Banker: Growth, Service & Digital Banking

Bank of Tennessee

Green Hills (TN)

On-site

USD 38,000 - 64,000

Full time

3 days ago
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Job summary

Bank of Tennessee in Franklin, TN is hiring a Universal Banker to deliver excellent customer experiences across all channels. You will handle transactions, account opening, lending support, and digital banking assistance while promoting bank products based on customer needs.

As a visible representative, you will attend training, engage with the community, and collaborate with branch and market teams to drive sales and customer satisfaction. This role emphasizes professionalism and initiative.

Qualifications

  • High school diploma or equivalent required.
  • Six months of previous customer service, cash handling or retail experience preferred.

Responsibilities

  • Establish a professional presence in the community as a representative of the Bank.
  • Complete training programs for the Universal Banker role, including teller operations, account opening, consumer lending, and sales practices.
  • Assist customers with transactions, account opening, consumer lending, and digital banking needs.
  • Identify opportunities to refer customers to Commercial, Mortgage, and Investment divisions as appropriate.
  • Continuously identify cross-selling opportunities for customers.
  • Maintain accurate, efficient, and professional transaction processing and abide by branch policies.

Skills

Customer service
Sales
Cash handling
Communication
Problem solving
Detail oriented

Education

Highschool diploma

Job description

Bank of Tennessee in Franklin, TN is hiring a Universal Banker to deliver excellent customer experiences across all channels. You will handle transactions, account opening, lending support, and digital banking assistance while promoting bank products based on customer needs.

As a visible representative, you will attend training, engage with the community, and collaborate with branch and market teams to drive sales and customer satisfaction. This role emphasizes professionalism and initiative.

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